Privacy Policy

Effective Date: January 1, 2025
Last Updated: August 21, 2025

VidPublish.com ("we," "our," or "us") is owned and operated by JD Key LLC, a Texas corporation. This Privacy Policy describes how we collect, use, and share your personal information when you use our AI-powered video processing service.

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address, password, and optional profile information
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• Content: Videos, audio files, and other media you upload for processing
• Communications: Support requests, feedback, and other correspondence

1.2 Information We Collect Automatically

• Usage Data: Features used, processing times, file sizes, and job statistics
• Device Information: Browser type, operating system, IP address
• Cookies: Session cookies for authentication and preferences
• Analytics: Performance metrics and error tracking for service improvement

2. How We Use Your Information

• Provide and maintain our video processing services
• Process transactions and manage subscriptions
• Send job completion notifications and service updates
• Improve our AI models and processing algorithms
• Respond to support requests and communicate with you
• Ensure security and prevent fraud
• Comply with legal obligations

3. Data Storage and Security

• Storage Location: Your data is stored on secure servers in the United States
• Encryption: All data is encrypted in transit (TLS) and at rest
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Security measures are regularly reviewed and updated
• Content Retention: Processed files are retained for 30 days unless you delete them sooner

4. Third-Party Services

We use trusted third-party services to operate our platform:

• Stripe: Payment processing (PCI-compliant)
• iDrive E2: Secure cloud storage (S3-compatible)
• Deepgram: AI transcription services
• OpenAI: AI content generation
• Brevo: Email notifications

These services have their own privacy policies and we encourage you to review them.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With service providers who assist in operating our platform (under strict confidentiality agreements)
• In connection with a merger, acquisition, or sale of assets (with notice to users)

6. Your Rights and Choices

• Access and Download: Access your data through your account dashboard
• Correction: Update your account information at any time
• Deletion: Delete your files and request account deletion
• Export: Export your data in common formats
• Opt-out: Unsubscribe from marketing communications
• Cookie Preferences: Manage cookie settings in your browser

7. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising privacy rights

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

If you access our services from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through our service. Continued use after changes constitutes acceptance of the updated policy.

11. Contact Information

For privacy-related questions or concerns, please contact us:

12. Data Protection Officer

For data protection inquiries, you may contact our Data Protection Officer at support@vidpublish.com.